FAQ

/FAQ
FAQ

Q: Do i need an appointment to sell gold and/or jewelry?

A: No. You are welcome to walk-in any time, however in the case where you have a large collection that you’re looking to sell, we do recommended it.

Q: Is there a fee?

A: Absolutely not. We provide our services free of charge. No obligation appraisals.

Q: Am i obligated to sell if you value my items?

A: No. You can choose to accept or refuse our offer with no obligation or pressure to sell.

Q: Can I get cash for my gold and/or jewelry?

A: As you prefer, we offer cash, check or direct deposit payments when selling gold and unwanted jewelry.

Q: How do i know it’s safe to bring my valuables?

A: Your safety and comfort is of the utmost importance to us and something we take very seriously. Sell your items in our secured office with cameras and guarded access. All transactions are private, fast and secure.

Q: What else do i need to bring when selling gold and jewelry?

A: State law requires that we get a copy of your identification such as a license or work ID. This is strictly for our records and will never be shared.

Q: What will you buy?

A: We buy Gold, sell gold silver and diamond jewelry such as rings, earrings, bracelets, chains. We also buy gold coins, gold and silver bullion and fine watches, silver flatware & precious stones.

Q: What will you not buy?

A: Stolen items, Non precious metals, Plastic, Costume jewelry and Nonprecious stones.

Q: How much cash for gold do you pay?

A: The value of gold is determined daily and is known by the name of “gold PM Fix”, it is this FIX that is used worldwide when buying and selling gold in the marketplace.

Q: How is gold content weighed?

A: The market price of gold is measured in troy ounces. When we buy your gold we do it based on a unit of measurement called pennyweight (dwt). There are twenty pennyweights in one troy ounce.

Q: How is gold purity determined?

A: We will take the time necessary to inspect each item for such marking as 10kt, 14kt and 18kt gold and perform a scratch test as necessary or we may recommend to have your precious metals melted and assayed for the highest possible payout. The higher the gold content the higher the value!

Q: Fine Jewelry is appraised in house!?

A: Appraising is done in-house by experienced staff qualified to establish fair market value. We breakdown the purity, weight and payout for each item so you know what you are selling and how much it’s worth. An accurate appraisal helps you by getting you the best value for your items.